How to get help

Contact

Support email: pokebot@phluzz.com

Include These Details

• The Pokebot app version and iOS version.
• The provider, endpoint, or connected account involved, without sending API secrets.
• Whether it happened in a direct chat, group chat, skill, browser card, or workspace file.
• The exact steps that reproduce the issue.
• Any visible error message or screenshot that does not reveal secrets.

Common Notes

Replies stop after switching apps

Pokebot is a client-side iPhone app. If a reply is still running and iOS moves the app into the background, that reply may not finish normally.

Provider or tool actions fail

Check the provider, model name, endpoint, credentials, and thread skill permissions. Pokebot connects directly to the service you configure.

Old threads still show removed agents

Historical chat records are intentionally kept. Removing an agent stops future participation, while previous messages remain visible.