Pokebot
English

Support

If you need help with Pokebot, email the address below and include enough detail for the issue to be reproduced.

Contact

Support email: [email protected]

Before You Email

Please include the following when possible:

  • The app version and iOS version.
  • The provider or endpoint involved, without sending API secrets.
  • Whether the issue happened in a single chat or a group chat.
  • The steps that reproduce the issue.
  • Any visible error message or screenshot.

Common Issues

Replies stop after switching apps

Pokebot does not run a developer-operated relay. If an agent is still replying and the app moves to the background, the current reply may not finish normally.

Connection or tool actions fail

Recheck the provider, endpoint, model name, skill permissions, and credentials you configured. Pokebot connects directly to the configured endpoint, so provider-side failures will surface in the app.

Removed agents still appear in old threads

Historical thread records are intentionally kept. Removing an agent stops future participation, but existing chat history remains visible.

Privacy Note

Chat history, local state, and session memory stay on device. Credentials are stored separately in the iOS Keychain. More detail is available on the privacy page.